What types of products do you offer?
Allure Taste specializes in a curated selection of stylish and luxurious fashion pieces. Our collection includes unique designs made from high-quality materials, ensuring that each item enhances your wardrobe and provides lasting value for various occasions.
How can I track my order?
Once your order has been processed and shipped, you will receive an email with a tracking number. You can use this number to monitor the status of your shipment. Additionally, if you opt-in for SMS updates, you will receive notifications regarding your order's progress directly to your mobile device.
What is your return policy?
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. Please refer to our detailed return policy for more information.
How long does shipping take?
Orders usually take 1-2 business days to process. After shipping, standard delivery within the United States or its territories generally takes about 2-5 business days, depending on your location. For international orders, shipping times may differ. Please refer to our shipping policy for more details. Shipping fees are determined at checkout based on the weight of your order.
Will I receive updates about my order?
Yes, you will receive email notifications regarding the status of your order, including confirmation of shipment and tracking information. If you have provided your mobile number, you may also receive SMS updates to keep you informed throughout the shipping process.
What should I do if my item is damaged or incorrect?
Upon receiving your order, please inspect it immediately. If you find that the item is defective, damaged, or incorrect, contact us as soon as possible. We will evaluate the issue and work to resolve it promptly.
Do you offer exchanges?
Currently, we do not offer exchanges. If you wish to return an item, please follow our return policy and place a new order for the desired item.
Are there any items that cannot be returned?
Yes, certain items such as beauty products, bodysuits, face masks, intimates, jewelry, and swimwear are non-returnable. Additionally, all sale items and gift cards are final and cannot be returned.
How long does it take to process a return?
Upon receipt of your returned package, kindly allow 5 to 7 business days for our customer service team to complete the return processing. You will receive an email confirmation once your return has been finalized. Currently, returns are only accepted from customers located in the United States or its territories.
How can I determine the right size for clothing items?
To ensure the best fit, we recommend referring to the size chart available on each product page. This chart provides detailed measurements to help you select the appropriate size based on your personal measurements.
How does the refund process work?
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
What payment options do you offer?
We accept a variety of payment methods, including major credit cards and digital wallets. Additionally, we offer installment payment options through services like Afterpay and Zip, allowing you to split your purchase into manageable payments.
What are your hours of operation?
Our customer service team is available from 9 AM to 5 PM, Monday through Friday. We strive to respond to all inquiries promptly during these hours.
How can I contact customer service?
You can reach our customer service team via email at customerservice@alluretaste.com. We aim to respond to all inquiries as quickly as possible during our business hours.
Do you offer expediated shipping?
At this time, we only offer standard shipping.
How long does it take to receive a refund?
If your return is approved, you will be automatically refunded to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
Do you ship internationally?
Yes, we do offer international shipping, but it's limited to specific countries. Please refer to our shipping policy for the complete list of countries we deliver to.
What are the shipping costs?
Shipping fees are determined by the weight of your order. For instance, standard shipping rates begin at $3.99 for orders weighing up to 0.6 lbs and can reach as high as $14.99 for orders exceeding 5 lbs within the United States and its territories. To find the shipping costs for destinations outside the United States, please refer to our shipping policy. The precise shipping charge will be shown during the checkout process.